Shipshewana, Ind. – The RV Dealers Association has honored Highland Ridge RV® with a Quality Circle Award for the 27th Annual Dealer Satisfaction Index (DSI) Survey®. The award is presented to the RV manufacturers that achieve the highest rating in RVDA’s DSI Survey in four areas; Reliability/Quality, Parts, Warranty, and Sales.
“We are thrilled to have been chosen to receive the Quality Circle Award. Our customer service, warranty, parts, sales and operations teams continue to work very hard to build and service great products. Continuous improvement is a major focus across the organization and we strive for advancement in all areas,” stated Brion Brady, Highland Ridge RV – General Manager
The brands/manufacturers earning Quality Circle Awards received at least 15 dealer responses and scored 4.25 or above on a five-point scale in overall dealer satisfaction. The award will be presented during the RV Dealers International Convention Expo at Paris Las Vegas on Thursday, Nov. 11th.
About Highland Ridge RV
Highland Ridge RV, Inc., a subsidiary of Jayco®, Inc., was founded with a passion for innovation and a drive to make a better product using advanced technologies in construction materials — all at an affordable consumer price. For more information on Highland Ridge RV and its products, call 1-260-768-7771, or visit www.highlandridgerv.com.
RVDA is the national association representing RV retailers. The association’s members include RV dealers, RV rental operators, and RV AfterMarket sales and service locations. RVDA of Canada is a national, volunteer federation of provincial and regional RVDA associations which exists to protect and promote the interests and welfare of RV dealers across Canada in order to enable the industry to maximize its potential.